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How Can We Help?


Whether you need guidance choosing the right recovery system or have a question about an existing order, we are ready to help.

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Email

support@revitaspring.com
Replies within 24 hours

Phone

970-638-8898
Mon–Fri 9am–5pm MST

Live Chat

Available weekdays during business hours

Usually under 5 minutes
Quick Answers

Frequently Asked Questions


How long does shipping take for cold plunges and saunas?

Most standard-sized items ship within 5 to 7 business days. Larger equipment like saunas and hyperbaric chambers may require freight shipping, which typically takes 7 to 14 business days depending on your location. Orders over $100 qualify for free shipping.

Can I track my order after it ships?

Yes, you will receive a shipping confirmation email with a tracking number as soon as your order leaves our facility. You can also log into your account on our website to view real-time tracking updates at any time.

What is your return policy on recovery equipment?

We offer a 30-day return window on most products in their original, unused condition with all packaging intact. Larger items such as saunas and hyperbaric chambers may be subject to a restocking fee due to freight costs. Please contact us before initiating a return so we can guide you through the process.

Can I exchange a product for a different model?

Absolutely. If the item is unused and in its original packaging, we are happy to arrange an exchange for a different size or model. Reach out to our team by email or phone and we will coordinate the swap, including any price adjustments.

What power requirements do your cold plunges and saunas need?

Power requirements vary by product. Most cold plunges operate on a standard 110V household outlet, while traditional saunas and some cryotherapy chambers may require a dedicated 220V circuit. Each product page lists the exact electrical specifications, and our team can help you confirm compatibility before you purchase.

How do I know which recovery product is right for me?

It depends on your recovery goals, available space, and budget. Cold plunges and infrared panels are great starting points for most people, while hyperbaric chambers and cryotherapy units offer more advanced protocols. Give us a call or send a message and we can walk you through the options based on your specific needs.

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